Customer Service: 0912-303 53      info@tacticalstore.se

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All returns (open purchase, service/warranty, exchange) must be approved by customer service before returning the product(s).

All fraudulent claims are reported to the police.
 

Open purchase:

For new items (undamaged product and packaging) we offer open purchase för 14 days from day of receipt. The following conditions apply:

- The customer will pay for the return freight of the product(s).

- Receipt (invoice) must be included in the return package.

- The product(s) and packaging must be in as new condition.

If the product(s) are returned too late, the package will be returned to the customer and the customer will be debited for the return freight. 
 

Exchange: 

We accept exchanges of new products within 30 days of receipt.

The following conditions apply:

- The customer will pay for the return freight of the product(s).

- Receipt (invoice) must be included in the return package.

- The product(s) and packaging must be in as new condition.

If the product(s) are returned too late, the package will be returned to the customer and the customer will be debited for the return freight.
 

Warranty: 

Warranty matters are dealt with according either to the policies of the manufacturer/distributor or in accordance with Swedish consumer purchase regulations. 

In order for a warranty ticket to be approved, proof of purchase must be included with the return.

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